Your
phone
gets
answered.
Every
call,
every
night,
in
Portland OR.
A managed AI receptionist for HVAC, plumbing, electrical and roofing shops around the Portland metro. $397 a month, answering in five business days.
It's 7:40pm in January. The no-heat call goes to voicemail.
He is cold, he has two kids in the house, and he is already dialing the next company on the list. Almost nobody leaves a message when the third result answers on the second ring. That call was worth $300 on the easy end and well into four figures if the blower motor is gone — and you will never know it rang.
The usual fixes do not fix it. A message-taking answering service runs $135–$400 a month (Housecall Pro, 2026 answering-service cost guide) and still hands you a note instead of a booked job. A full-time receptionist earns a median $37,230 a year (U.S. Bureau of Labor Statistics, May 2024) and goes home at five. Front Desk is $397 a month and does not go home.
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The phone gets answered
A trained AI receptionist picks up in seconds, day or night, gets the address and the problem, and books the slot on your calendar.
How the receptionist works -
The website gives them somewhere to land
Fast, mobile-first, and built so the call button is the obvious next move. Included at no build cost on the middle plan.
See the websites -
The map puts you in front of people searching now
Google Business Profile claimed, verified and managed, plus the local pages and reviews that decide who shows up first.
See local visibility
Start with the phone. Here is what it actually sounds like.
Hear it answer — tap to talk, right here in your browser
No signup, no phone call, nothing to install. Your browser asks for the microphone, you talk, it answers. Ninety seconds, then it hangs up.
Hear what your customers could experience.
These are demo agents, live and unscripted. Your own receptionist is built around your business, your industry, and what your customers expect — your pricing, your service area, your booking rules, and a handoff to you when it matters.
The last three demos are other industries we answer for — restaurants, salons and med spas. Full pages for salons and dental offices.
That is the voice. Next question is what it costs.
Three flat monthly plans. Nothing to calculate.
One price a month, no minute-by-minute meter, no surprise line items. Front Desk answers your phone. Front Desk + Found adds the website and your Google profile.
Your phone gets answered. Every time. Even at 2am on a Sunday.
- Answered in three rings, 24/7, on the number already on your truck
- Takes the name, callback number, address and what is broken
- Books the job on your calendar while they are still on the phone
- Texts you inside a minute with the details and the recording
- Emergencies ring your cell; everything else waits for morning
- English or Spanish, automatically
Fair use 1,000 talk minutes a month. No overage rate.
Your phone gets answered — and you are the shop people find first.
- Everything in Front Desk, with double the talk minutes
- A custom website, built and maintained, with no separate build cost
- Google Business Profile claimed, verified and posted to every week
- Reviews requested after every job and answered within a day
- Listings fixed across the directories that feed Google
- One plain-English page a month: what moved and what it was worth
Fair use 2,000 talk minutes a month. Website billed inside the plan.
For the shop that wants the whole service area, town by town.
- Everything in Front Desk + Found, with double the talk minutes again
- City pages and content for each town you actually drive to
- Map-grid ranking report by town, not one number for “Portland”
- Call tracking so you know which job came from which source
- Quarterly strategy call and priority support
Fair use 4,000 talk minutes a month.
Want the receptionist only? Front Desk is $397 a month on its own — there is no cheaper tier hiding behind it. Buying one service at a time instead? Use the tabs above.
- Front Desk$397 a monthOne location, 1,000 talk minutes
- Front Desk Pro$797 a monthHeavier call volume, deeper booking rules
- Front Desk Multi$1,197 a monthSeveral locations or crews on one number
- Care Plan$147 a monthHosting, security, backups, unlimited edits
- Custom Site$497 a monthBuilt, hosted and maintained under contract
- Site + Content$647 a monthSame site, plus new pages written every month
- Visibility Audit$497 one-timeWhere you stand and what is holding you back
- Profile Management$497 a monthGoogle profile posted, reviews answered, listings fixed
- Local Growth$997 a monthMulti-town service area, map-grid reporting
Pick one and the next question is how fast it happens. Five business days.
Answering your phone in five business days.
You spend about twenty minutes on it. I do the rest, and you keep the number that is already on your truck.
- Day 1A twenty-minute call: your services, your prices, your hours, the towns you drive to, and what counts as an emergency worth waking you up for.
- Day 2I write the script and build the receptionist around your business, then connect it to your calendar so it can book real slots.
- Day 3I call it myself, dozens of times, and try to break it — bad reception, angry caller, half an address, someone asking for a price you do not quote.
- Day 4You call it. Anything that sounds wrong to you gets fixed before a single customer hears it.
- Day 5Forwarding goes live on your existing number. Nothing to announce, nothing to port, nothing for your customers to learn.
- MonthlyI listen to your real calls once a month and retune the script, so it gets sharper instead of drifting.
Websites and Google Business Profile work run on their own timelines — a site is usually about a week, and local visibility compounds over months. Those steps are laid out on the services page.
“Small Portland-area team. If it breaks, I fix it. If it is not working, I tell you before you have to ask.”
Why businesses choose Haven City Digital
A Portland-area team building for the trades and service businesses that lose money every time the phone rings and nobody picks up.
Built for local service businesses
Home services first, and we answer for these too:
Portland, Beaverton, Hillsboro, Tigard, Lake Oswego, Gresham and Seattle. If you take calls and book jobs, we build for you.
Portland-area and owner-led
You work with the owner, not an overseas queue passing your account around.
Built around real sales follow-up
It qualifies the lead and pushes toward a booked slot, not just a message.
Works with your current tools
Keep your number, your calendar and your crew. It covers overflow and after-hours.
Human help when it matters
Text, call or email and you get me, usually the same day.
The seven questions everybody asks
Straight answers. The rest are on the full FAQ page.
What does it actually cost?
Will it sound like a robot?
What happens when it cannot answer something?
Do I have to change my phone number?
How fast does this happen?
Am I locked into anything?
What about robocalls and junk calls?
Something else on your mind?
Call (503) 782-7010Take the low-pressure path
That's reasonable. Compare pricing, try a live demo, or ask one quick question before you decide.
Call me. I answer my own phone.
Fastest way to get an answer is to call. If it is easier to type, the form below takes about a minute and I will call you back.
Benjamin Marcos, Beaverton OR. If I am on another call or in a build, leave a message and you get a call back the same day. I am taking 3 new clients this month.
or leave your details